Privacy Policy

At CBD India Online, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines what data we collect, how we use it, who we may share it with, and how you can manage your information when using www.cbdindiaonline.com ("the Site").

1. What We Collect

When you browse or shop with us, we collect the following types of information:

a. Browsing & Device Data

We gather certain non-personal data automatically through your browser or device, such as:

  • Browser type and version
  • IP address and general location
  • Time zone settings
  • Device type (mobile/desktop)
  • Pages you view and time spent
  • Referring links or search terms

This helps us understand how our site is used and improve your experience.

b. Order & User Information

When you place an order, we collect:

  • Your name
  • Email address
  • Contact number
  • Shipping and billing addresses
  • Payment details (processed securely via payment gateways)

This information is essential to fulfill your order and support post-purchase communication.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To fulfill orders: process payments, arrange delivery, and send invoices or updates.
  • Customer support: respond to your queries and resolve issues.
  • Risk prevention: screen for fraudulent or suspicious activity.
  • Marketing communication: send offers, product updates, and relevant content (if you’ve opted in).
  • Improve performance: analyze how users interact with our site to enhance functionality.

3. Cookies & Tracking Tools

Our website uses cookies, pixels, and analytics tools to personalize your experience and understand user behavior.

You can adjust your browser settings to block or delete cookies, though some features may stop working correctly.

4. Sharing Your Data

We do not sell your personal data. However, we may share limited information with trusted service providers who help us run our business, including:

  • E-commerce platforms (for store hosting and transaction processing)
  • Shipping partners
  • Analytics and marketing services (like Google Analytics and Meta/Facebook Ads)

These partners are bound by confidentiality and data protection agreements.

Learn more about:

5. Advertising Preferences

We may use browsing behavior and past interactions to show you relevant ads via third-party platforms. You can opt out of targeted ads at:

6. Your Privacy Rights

Depending on where you live (e.g., EU, UK), you may have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your personal data
  • Object to certain processing uses

To make such a request, contact us at info@cbdindiaonline.com We will respond within a reasonable time.

7. Data Storage & Retention

Your order information is stored securely and retained only for as long as necessary for business, legal, or regulatory reasons. You may request deletion of your data unless required by law to retain it.

8. Minors

CBD India Online is not intended for individuals under the age of 21. We do not knowingly collect or store data from minors.

9. Changes to This Policy

We may occasionally revise this policy to reflect updates in law, technology, or our operations. All changes will be posted on this page with the updated effective date.

10. Contact Us

For questions, concerns, or requests regarding your data and privacy, you may reach us at:

📧 Email: info@cbdindiaonline.com

🌐 Website: www.cbdindiaonline.com